Learn how IQMS' manufacturing-specific ERP solution has helped National Circuit Assembly achieve their highest levels of success. IQMS means manufacturing.
Gavin Subel, President: What National Circuit Assembly does is we print circuit board assemblies, which is the core of our business. However, we go way beyond it. We would take any electrical device and assemble it from bottom up. We’ll serve just about any customers as long as it’s electronic manufacturing. However, our specialty right now is aerospace military defense.
We bring the value in treating our small customers the same way we treat our big customers. We have to treat everybody equally, we have to add value to everybody. We’ll help them troubleshoot engineering issues if they have. We grow if they grow. It’s as simple as that.
Part of that issue was we didn’t know our full costs of our jobs so when we were bidding, we never knew when we completed the job that we bill it correctly, that we make money, that we lose money. And that was one of the fundamental reasons for moving to IQMS so that we can get to know, compare actual versus budget. Are we making money, are we losing money?
Raul Cantero, Vice President of Operations: One of the things we were looking for in an ERP system was the ability to integrate all the way from the quoting module to the financials and we didn’t have that. Well, everybody can do inventory control and entering a sales order, but we need a sharp flow of control, we need a quoting integrated with that module, and then of course, we need the financial to be part of it.
The other thing that we found very attractive about IQMS was the cloud base product because we have multiple plants. We have a plant here in Garland, Texas, which is the headquarters, then we have a plant in Austin, Texas. And we have 5 surface-mount lines. Here, we got 3 in Austin. That 3 in Austin are the same as 3 of the lines here.
For some of our customer, that becomes their disaster recovery plan and part of what makes that better is being able to use the same ERP tool in the cloud and being able for them to log in and we can talk on the phone. And say, “Okay, take a look at this module right now. You see what you see there?” Okay, I need you to go ahead and release that kit and etcetera, etcetera. So that’s a great tool from IQMS.
William Brown, ERP Coordinator/Dir. of Procurement: We needed an ERP system that had financials as well as an ERP system for manufacturing. That way, we can keep up with the scheduling, keep up with the labor routing times as well as actual cost. The system that we were using in the past was not able to do that. So now, we’re working just in IQMS going forward.
IQMS will help us grow. We can look at our line times, we can increase our stoppages. When you run a product in SMT line, it needs to have a constant flow. If there is a stop or a breakdown, you don’t always capture that. With IQMS, we will see these downtimes, we can go back and we can look at it in our production schedules, our production meetings and say ‘Okay, why do we have this downtime? What can we do to prevent these downtimes going forward? And we can use that as we work.
Raul Cantero, Vice President of Operations: We’re very passionate about what we build here and we have the systems in place to make sure that everything we deliver is 100%. IQMS helps us do that.